Deep Forest Green Textured Grain Compact Rectangular Flap Backpack With Antique Metal Clasp Closure, Front Slip Pocket And Integrated Top Carry Tab Hardware

Thank you for selecting DANIEL JNR COMER. As an Auckland-based online retailer in New Zealand, we specialize in assorted style bags. We follow standardized logistics workflows and adopt specialized buffer packaging for bag goods, aiming to deliver every customer’s order completely and punctually via compliant shipping arrangements.

Our warehouse team will finish order validation, product quality inspection and protective packaging within 1 to 5 business days once we receive confirmed paid orders. Order processing will be suspended on New Zealand weekends and national public holidays, which will not be counted in regular processing hours. Order handling may be delayed slightly during massive order surges and seasonal shopping peaks, and we will send email notifications to affected customers in advance for obvious delays.

Shipping costs are calculated automatically based on parcel size, gross weight and delivery destination. All logistics expenses will be fully displayed on the checkout page before payment, with no hidden service fees.
We only provide standard shipping services for all bag orders, with an estimated delivery period of 15 business days, subject to actual logistics conditions.
The stated delivery timeframe is for reference only. Actual parcel arrival time may be affected by logistics operational backlogs, cross-border customs inspection procedures, extreme weather, local transportation restrictions and festival holidays.

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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at service@basecastlesmart.shop. Please note that returns will need to be sent to the following address: 78 Weka Street, Otahuhu, Auckland 1062, New Zealand.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at service@basecastlesmart.shop. 


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at service@basecastlesmart.shop. Please note that returns will need to be sent to the following address: 78 Weka Street, Otahuhu, Auckland 1062, New Zealand.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at service@basecastlesmart.shop. 

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